Privacy Policy

Effective Date: July 04, 2026

Welcome to MeteRad (“MeteRad,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, purchase products, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information.

Information You Provide

When you use our website, you may provide information including:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely through third-party payment providers)

• Account login credentials

• Order history

• Product reviews and ratings

• Customer service inquiries

• Information submitted through forms or surveys

Information Collected Automatically

When you browse our website, we may automatically collect information such as:

• IP address

• Browser type

• Device information

• Operating system

• Date and time of visits

• Pages viewed

• Time spent on our website

• Referring website

• Clickstream data

• Cookies and similar tracking technologies

Information from Third Parties

We may receive information from trusted third parties, including:

• Payment processors

• Shipping carriers

• Marketing partners

• Analytics providers

• Fraud prevention services

• Social media platforms when you interact with our pages or choose to log in using social accounts

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Create and manage your account

• Verify your identity

• Process payments

• Deliver products

• Send order confirmations and shipping updates

• Improve our website and services

• Personalize your shopping experience

• Recommend products

• Respond to inquiries

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Conduct business analytics

• Send promotional emails and marketing communications where permitted by law

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Keep items in your shopping cart

• Enable website functionality

• Analyze website traffic

• Improve performance

• Measure marketing effectiveness

• Personalize content and product recommendations

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Payment Information

For your security, MeteRad does not store complete credit or debit card information on our servers.

Payments are processed securely by trusted third-party payment providers using industry-standard encryption and security measures.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Shipping and delivery companies

• Website hosting providers

• Customer support platforms

• Email service providers

• Analytics providers

• Marketing partners

• Fraud detection and security providers

• Professional advisors such as accountants, auditors, or legal counsel

• Government authorities when required by law

These service providers are permitted to use your information only as necessary to perform services on our behalf.

6. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send you information about:

• New arrivals

• Product launches

• Exclusive offers

• Sales events

• Promotions

• Company updates

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Provide customer support

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

• Maintain business records

When personal information is no longer needed, we will securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your personal information

• Request a copy of your personal information

• Restrict or object to certain processing activities

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

To exercise these rights, please contact us using the contact information provided below.

10. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

11. International Data Transfers

If you access our website from outside the country in which MeteRad operates, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

We take appropriate measures to protect personal information transferred across borders as required by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we make material changes, we will update the “Effective Date” at the top of this Privacy Policy. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

MeteRad

Email: info@meterad.com

Phone: +1 ‪(321) 236-1102‬

Website: https://meterad.com/

We are committed to protecting your privacy and handling your personal information responsibly. Thank you for choosing MeteRad.